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Retail Banking

Near field plus host-card emulation opens door for banking/payment apps
Usage, fraud protection, EMV, and rewards all gain
Timing of rate rise more on savers’ minds
SNL Report: Snatching some of GM’s business helps
Transactions seen giving way to contextual banking
“The customer is not a transaction, but an ongoing dialogue”
Will concentrate on application to unbanked, privacy, security, money management
Customer experience trumps all—if done right
‘Remarketing’ works better than mass mailings
Branch data tools may be your best weapons
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